Every step of our project management process is designed to make it easy and simple to work with us.

Step 1: Get in Touch

This is the only part we can’t tailor: You’ll have to contact us. (In our experience, contacting ourselves hasn’t helped our clients much.)

Step 2: Discovery Call

Are we right for each other? One (or both!) of the Tight Ship co-captains will get on a phone call with you to learn about your organization and goals, and determine if we’re the right team to help you achieve those goals.

If we are, we’ll craft a custom proposal for meeting your strategic objectives.

Step 3: Diving In

We burn our tongues on hot pizza. Why? Because we’re the type of people who like to start before the ink is dry. As soon as you sign your proposal, we’ll start collecting your assets and creative notes.

We’ll shape our creative process to your project. Unsure what you’re looking for? We’ll present style options to achieve your strategic objectives.

Our main goal is to make it extremely easy for you to say “yes” with confidence.

Step 4: Delivery

Your proofs are delivered as freshly-packaged PDFs (eco-friendly e-shipping!). Depending on the proof size, we’ll recommend the simplest way for you to give feedback. Then, we’ll make swift revisions to get you closer to the finish line (AKA production) ASAP.

Our revision turnaround time is about 2-3 days, and we have our own internal process to ensure every “i” gets dotted and “t” gets crossed! (Did you know the dot on an “i” is called a “tittle”? Now you do.

P.S. We’re fastidious with our files. We create them with the assumption that hey, someone else might work with them in the future — so they’re always well-labeled and organized.

Work with a Design Team that Communicates

When your event is on a timeline, your designers should be, too. Maybe you’ve worked with great designers before… but they burned through deadlines and didn’t keep in touch. Quel horreur!

Here’s how we de-stress the design process so you never have to worry:

  • We’re always accessible. Get in touch at any point in the process. We add your number to our phones, we’ll answer your calls, and we reply to emails the same day—so you’ll never have to chase us down.
  • We’re accessible to your vendors, too. We’ll work directly with your vendors, so your print items are ordered flawlessly.
  • We set milestones according to your timetable. You’ll know what to expect day to day as our work progresses, so you can confidently schedule anything else without fretting over this project.

Launch Your Project: Request a Quote!


Need a lifeboat? Describe your project to get a quote, or ask for our exclusive portfolio! If you didn't see your project type on our web portfolio, we still may be able to help you.